There was no "server outage", the server was intentionally put onto whitelist to enable the staff to resolve some issues. And yes, we rent a server from a hosting company, no we do not give out the info of the hosting company.
May take longer than originally anticipated Georgie. Chris is away for longer than he thought he would be. We're waiting for him to get home before we're able to fix the chunks with the least risk of losing the data on them.
If you have changed your name and lost access, file a modreq stating your old name and your town name and we should be able to fix it, though you would need to reclaim any of your plots as they will become unclaimed.
Try logging in on anyone else's computer? Outside of your home that is. I'm assuming it's a firewall issue. Since it's on every computer, probably your internets firewall. Oh and post a forum on your issue, don't do it here.
Does anyone know how to fix a java.net.ConnectionE xception:connection timed out :no further information. If you plz tell me how every time I try to get on to a minecraft sever it says this. Btw don't say check your wifi because that's not the case
I appealed again, and I hope you can accept my full gratitude for my actions, though I do believe were a little harsh, understand that it is policy and hope that you will accept my apology and allow me to return once again. thanks
I think you need to realise that a lot of the time staff are logged in, they aren't actually there. If you have a query about something, file a modreq in game and staff will message you back when they are active.